Shipping Policy
At Minova Dynamics Store, we are committed to providing a reliable and convenient shipping experience for every customer.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or U.S. federal holidays.
Shipping Time
Standard shipping within the United States typically takes 5–10 business days after the order has been processed.
Delivery times may vary depending on the destination, carrier, weather conditions, and other circumstances outside our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on the destination and the products ordered. Promotional free shipping may be available on selected products or orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information when available. Customers can use the tracking number to monitor the shipment status.
Delivery Issues
If your package is delayed, lost, or marked as delivered but cannot be located, please contact us at minovadynamicsllc@gmail.com. We will work with the shipping carrier to investigate the issue.
Customers are responsible for providing an accurate and complete shipping address. Minova Dynamics Store is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
Damaged or Missing Items
If your order arrives damaged or an item is missing, please contact us within 7 days of delivery and provide your order number and photos of the package or damaged product so that we can assist you.
International Shipping
At this time, Minova Dynamics Store primarily serves customers within the United States. International shipping may be offered for selected products where available.